Privacy Policy

Last updated: June 2026

1. Information We Collect

Hospital pricing data: We aggregate publicly available hospital price transparency files mandated by CMS. This data contains no patient information.

Bill uploads: If you upload a medical bill for analysis, we process the document to extract procedure codes and charges. We do not store your bill longer than necessary to provide the analysis.

Account information: If you create an account, we collect your email address and any information you voluntarily provide.

Usage data: We collect anonymous analytics (pages visited, features used) to improve the service. We do not sell this data to third parties.

2. How We Use Your Information

  • To provide hospital price comparisons and bill analysis
  • To generate dispute letters on your behalf
  • To improve our service and fix bugs
  • To communicate with you about your account or requests

3. Data Storage & Security

Your data is stored on secure, encrypted servers. We use industry-standard security measures including encryption in transit (TLS) and at rest. We do not share your personal health information with third parties except as necessary to provide the service.

4. Your Rights

  • Access: You can request a copy of your data at any time.
  • Deletion: You can request we delete your account and associated data.
  • Correction: You can request corrections to inaccurate data.
  • Portability: You can request your data in a machine-readable format.

5. Cookies

We use essential cookies to keep you logged in and functional cookies for analytics. We do not use advertising cookies or trackers.

6. Third-Party Services

We may use third-party services (hosting, analytics, payment processing) that have their own privacy policies. We only work with providers that meet our security standards.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a notice on our website.

8. Contact Us

If you have questions about this privacy policy or want to exercise your data rights, contact us at support@weblabra.com.